Amtrak expands Be My Eyes visual help to 151 stations

Starting Oct. 1, Amtrak travelers who are blind or have low vision can get live visual help through the free Be My Eyes app at 151 stations nationwide, Be My Eyes announced.

What it means: Through the app, travelers can connect by video for help with tasks such as finding a platform, reading signs or locating station services.

Why it matters: Train stations are busy and often hard to navigate without sight. On-demand visual help adds another option alongside Amtrak's existing assistance services, and it works from the traveler's own phone.

Who it affects: Blind and low vision travelers, older riders and families who travel with them.

How to use it: Download Be My Eyes and look for Amtrak in the app's list of supported companies.

Source: Be My Eyes, "Amtrak expands live visual support to 151 stations nationwide," Oct. 2026: https://www.bemyeyes.com/business/blog/amtrak-expands-live-visual-support-to-151-stations-nationwide/